The Unbalanced Libra..

I am SO black listing this stupid Geyland polyclinic!  All their staff, from the counter girls, to the filing attendant, to the doctor and nurse. All of them are just plain stupid!

On Monday, I brought C to the clinic for her medical check up.  And because K wasn't at home, i had to bring Bria along.  I really hated the idea cause it seemed like i've been bringing Bria to the clinic / doctor a lot these days, and there's a lot of virus and germs in these places.  But i got no choice cause the deadline set by MOM for C's check up was 14 Feb, which is Chinese New Year!

So anyway, we went to the clinic and waited for about 30 minutes before we could register C .  I had to feed Bria at that time, so C went to the counter to register herself with her passport and work permit.  After that, we were directed to a room on the 2nd floor to wait for our turn to see the doctor.  We waited for nearly 1.5 hours outside the doctor's room.  By the time it was our turn, there were only 2 other patients left waiting.  And the 1.5 hours wait was not an easy wait for me cause Bria kept fussing and I had to carry her and keep moving / walking about instead of sitting down.

When it was finally our turn, we went in and saw this Indian doctor.  He looked through C's patient file, then told me that i had to come back another day cause the lab to do her blood test was closed.  Bloody hell!  I tried to keep my cool and explained to him that i didn't want to come back another day because of the MOM deadline, plus i had waited for 2 hours at the clinic for this.  So this doctor made a few calls that nobody answered, before asking the filing attendant what to do. First, the filing auntie told me to go to Counter 9, then after that, she asked me to go to Room 15.  Cannot make up her mind.  So after waiting for 1.5 hours, all the stupid doctor did was test if C was pregnant or not.

I proceeded to Room 15 after that, and spoke to a nurse who was supposed to help me do the blood test.  First, she asked me to take a sit inside the room.  Then she asked another patient into the room, which made the whole place more cramped and pretty awkward.  Then she asked me to wait outside the room.  Also cannot make up her mind. By then, i was starting to lose my temper cause i was carrying Bria and i felt like i was being  made to go around in circles.  Never mind. 

I waited outside for another 5 minutes before the nurse called us in.  She took a look at the file, and then told me that the clinic doesn't do medical check ups for foreign workers.  Wah lau, by then I buay tahan liao, so i just scold them loh.  I had been trying to keep my cool cause i didn't want to get angry while carrying Bria.  But i was so damn pissed!  Not only did they waste 2 hours of my time, but they also wasted my cab fare!  I even had to pay extra $1 peak hour surcharge cause by the time we left the clinic it was past 5pm already.

Apparently, the counter girl didn't know that the polyclinic don't do medical check ups for foreign workers.  So even after C showed her work permit and told her that she needs to go for a medical check up, the stupid counter girl still went ahead and issued us a queue number to see the doctor.  And apparently, the stupid  Indian doctor himself also don't know that the clinic don't do medical check ups. Still ask me to come back another day. Lucky i never listen to him!

I really condemned the whole clinic liao.. Counter girl cannot make it, nurse cannot make it.  Even the doctors cannot make it.  The last time i was there, the doctor told me Bria had a serious case of skin infection and recommended me to go to the A&E department.  But according to my Pedi, it's actually just baby acne.  Even the filing attendant cannot make it.  Come into the doctor's room also never knock the door. Just open the door without warning and nearly bang into my baby the last time i was there.  Then after that still can scold C for standing too close to the door while carrying Bria.  Damn fed up with that auntie also.

Before i left the clinic, the nurses kept apologizing to me.  After my initial outburst, i sort of cooled down and told them to stop apologizing cause it's not their fault.  It's the counter girl's fault.  I asked the nurses to feed back to the counter girl on how her ignorance had caused me a wasted trip.  Hopefully there won't be another victim! In either case, i don't think i will go back to this clinic again.  Blacklisted!